01-15-2005, 12:48 PM   #1

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BT Phone Manager refuses to run… Actually I have had this problem from the beginning, but the BT Phone Manager just doesn’t seem to work on my iPAQ hx4700. When I try to start the program (by using the icon in “Programs”) I’ll get the following error-message:

BTPhoneManager.exe ‘BTPhoneManager’ is not a

valid Pocket PC application.

Both the programfolder and the executable of the program are present and it is not the type of exe-file that should be executed on the PC. A while ago, I had to hardreset the iPAQ and after that the BT Phone Manager still didn’t work. Now somebody told me that I could try to install the BT Phone Manager LiveUpdate, as provided on the iPAQ CD-ROM, but that didn’t do the trick neither. Does somebody know what’s going on here?

Thanks.

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01-17-2005, 03:52 PM   #2

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Quote:

Originally Posted by JayRayMee.nl

Now somebody told me that I could try to install the BT Phone Manager LiveUpdate, as provided on the iPAQ CD-ROM, but that didn’t do the trick neither.

Don’t! the BT update Manager messed up the BT on my HX4700 completely as I am using a German OS. Did you do a true hardreset plus erasing some directories as recommended by HP and then tried the BT before even installing everything else?

If so send the device back, its faulty.

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**Don’t hunt what you can’t kill**

 
01-17-2005, 07:12 PM   #3

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Quote:

Originally Posted by bernd22

Don’t! the BT update Manager messed up the BT on my HX4700 completely as I am using a German OS. Did you do a true hardreset plus erasing some directories as recommended by HP and then tried the BT before even installing everything else?

If so send the device back, its faulty.

I did install the LiveUpdate a few weeks ago. It didn’t do anything good to the BT Phone Manager, but all other Bluetooth functions are still working since then. About my hardreset: I did try the program after restoring my backup… I guess that’s not a good move. But what program could possibly interfere with the BT Phone Manager?

What directories should I delete after the hardreset??

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01-18-2005, 01:23 PM   #4

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Start from scratch again.

According to HP delete ALL files and ALL directories in the iPAQ file store manually. That’s logical as they won’t be deleted with a hard reset. The same goes for anything on a SD card or so. My BT was messed up with Live update with exactly the message you get. I did a hard reset, delete the File Store and choose a new sync name and new sync folder and installed everything new from scratch and it worked again. Before you install anything back try the BT! Then sync with Outlook and you have all the data, contacts etc. back again.

Try it, if this does not work send the device back for replacement.

__________________ Best regards Bernd

**Don’t hunt what you can’t kill**

 
01-19-2005, 12:48 PM   #5

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Alright, after another hardreset I have directly tried the BT Phone Manager…. which was working!! I didn’t replace my backup, but started to reinstall all software, settings, drivers, etc. Even the LiveUpdate has been installed by now… and the BT Phone Manager is still working. I didn’t even use a new ActiveSync Partnership. So I don’t know what caused the trouble, but the iPAQ is in exact the same state as it was before, with the BT Phone Manager up and running. I just didn’t use my backup this time.

After all… I can only tell that this was some kind of an useful lesson… I really can’t tell you why I should use the BT PhoneManager. It seems completely useless to me, as it doesn’t support any Windows Smartphones and (in my eyes) only is good for setting up an Bluetooth modem-connection.

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01-19-2005, 01:10 PM   #6

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And you don’t EVEN need it to set up the BT modem connection…. You can do it the “hard” way thru the BT manager and configure it there….
 
01-19-2005, 01:12 PM   #7

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Yep… that’s what I mean. Why did they even bring that program??

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01-20-2005, 10:18 AM   #8

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Quote:

Originally Posted by JayRayMee.nl

Yep… that’s what I mean. Why did they even bring that program??

Well there are good things: Tap the phone manager and it starts BT AND dials the GPRS connection. Say one tap instead of several through menues. It counts the KB that you downloaded which is important for me when I do get my invoice with the kBs used.

Its more simple to setup a connection with a cell phone.

__________________ Best regards Bernd

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