Yesterday, 04:21 AM   #1

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Join Date: May 2005

Posts: 2

problem with activesync d/c

everytime i try to copy over large files it would copy and a few mins later it would d/c. i am trying to install tomtom maps right now. the file is 30mb and it d/c before it can finish.

how can i fix this?

 
Yesterday, 08:46 AM   #2
 
 

Join Date: Apr 2002

Location: Tazewell, TN

Posts: 471

Have you tried to transfer the file(s) to a flash card (CF, SD) directly? Or did you “explore” your iPaq using ActiveSync, and transfer that way? I remember a setting that would change the options to disconnect, like manually or “always sync” upon changes, but that was a while ago. Might have something to do with that? My memory is a bit rusty nowadays….

Do you have sufficient room for an additional 30MB’s ? It might be disconnecting due to lack of space.

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Yesterday, 10:11 AM   #3

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Join Date: May 2004

Location: Saratoga, California

Posts: 1,096

The setting that David is referring to is under Tools, Options, Schedule in Activesync.

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Yesterday, 10:13 AM   #4

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Join Date: Jan 2002

Location: Worcester, Massachsetts

Posts: 307

I hope you are putting them on a storage card

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Yesterday, 01:29 PM   #5

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Join Date: Apr 2005

Posts: 27

There are issues of USB stability with large file transfers if your version of ActiveSync is less than 3.7.1. Therefore, IF that is the case I strongly recommend upgrading to the latest version 3.8. In addition, the USB driver may need to be updated and/or may have become corrupted. I have attached a set of instructions to both correct the USB driver and update ActiveSync properly; start on step #2.

Good Luck – Let me Know!

Attached Files

3 Step ARP.txt (3.1 KB, 1 views)
 
Yesterday, 05:41 PM   #6

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Join Date: May 2005

Posts: 2

i have activesync version 3.8. yes i do have a storage card(512mb). yes i am transfering it to the storage card. i just tried installing it via sd reader and it does worth. however i still want this activesync problem solved. I have tried clicking on the explore button and drag dropping large video files before and it would d/c as well. i’ve also tried changing the activesync option on my ipaq. under “when syncing remotely” i choose “maintain connection.” i’ve also “unchecked use mobile schedule to sync with this pc” just to see if that’ll fix anything. didn’t work either.

i’m using a 2.0 usb port. windows xp pro. it’s a fairly updated system. i’m going to see if it’ll work on my laptop.

Last edited by daman619 : Yesterday at 08:28 PM.

 
Yesterday, 09:21 PM   #7

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Join Date: Apr 2005

Posts: 27

RE: “changing the activesync option on my ipaq.” & “changing the activesync option on my ipaq.” & “”unchecked use mobile schedule to sync with this pc” > ALL of these have nothing to do with the issue; these are sync settings between OL & PPC The issues you are experiencing are caused typically by one or more of the following: 1. USB driver corruption 2. ActiveSync program corruption 3. Use of a HUB (generally non-powered) 4. Some Firewalls and/or Anti-Virus programs 5. PPC corruption 6. [ruled-out] SD/CF card problems 7. [doubt] Bad cable/cradle

8. Pre 3.7.1 versions of ActiveSync

 
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