 07-07-2005, 12:37 PM |
#1 |
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Registered User
Join Date: May 2005 Posts: 6 |
Ipaq 5500 I have an Ipaq 5500 and it will not come on. No light, absolutely nothing. I had a spare battery and put that in it and absolutely nothing. Zip! Nada! What happened and can it be fixed? ( |
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| 07-07-2005, 01:13 PM |
#2 |
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Moderator
Join Date: May 2004 Location: Saratoga, California Posts: 1,558 |
Welcome to Dave’s IPaq. You might just need to reactivate the battery. You may as well go thru the total hard reset procedure…. press and hold lower left and lower right buttons whilst pressing reset button on bottom with stylus. Hold these three buttons for at least 4 seconds until display fades then you need to reactivate battery – remove and reinstall battery connect to AC power press reset button on bottom with stylus
Regards, __________________ Laura Moderator, Dave’s iPAQ Dave’s iPAQ is not affiliated with HP Members Only FAQ Section . Have news? Submit it . Want to contact me? Use the contact form to send me an email. Want to support the site? Shop in our iPAQ store. NEW Dont forget our Podcast hotline telephone number in the US: 1-425-738-9506 available 24 hours a day 7 days a week or leave us a SKYPE Voicemail by clicking here . Also dont forget to add our podcast in iTunes by clicking here. |
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| 07-07-2005, 03:00 PM |
#3 |
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Registered User
Join Date: May 2005 Posts: 6 |
Tried that and the screen is totally blank still. |
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| 07-07-2005, 03:11 PM |
#4 |
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Moderator Join Date: Jun 2004 Location: Atlanta, Ga. Posts: 1,489 |
Try hitting the reset button by itself without the other buttons being pushed. __________________ Reidan Moderator, Dave’s iPAQ Dave’s iPAQ is not affiliated with HP Members Only FAQ Section . Have news? Submit it . Want to contact me? Use the contact form to send me an email. Want to support the site? Shop in our iPAQ store. NEW Dont forget our Podcast hotline telephone number in the US: 1-425-738-9506 available 24 hours a day 7 days a week or leave us a SKYPE Voicemail by clicking here . Also dont forget to add our podcast in iTunes by clicking here. |
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| 07-07-2005, 03:34 PM |
#5 |
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Moderator
Join Date: May 2004 Location: Saratoga, California Posts: 1,558 |
Also try holding the reset button in for a few seconds. __________________ Laura Moderator, Dave’s iPAQ Dave’s iPAQ is not affiliated with HP Members Only FAQ Section . Have news? Submit it . Want to contact me? Use the contact form to send me an email. Want to support the site? Shop in our iPAQ store. NEW Dont forget our Podcast hotline telephone number in the US: 1-425-738-9506 available 24 hours a day 7 days a week or leave us a SKYPE Voicemail by clicking here . Also dont forget to add our podcast in iTunes by clicking here. |
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| 07-07-2005, 03:50 PM |
#6 |
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Registered User
Join Date: May 2005 Posts: 6 |
Nope. Tried that too. |
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| 07-07-2005, 03:51 PM |
#7 |
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Registered User
Join Date: May 2005 Posts: 6 |
Also tried that and I still have a blank screen. No light comes on at all. I followed your steps twice and still a blank screen. |
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| 07-07-2005, 05:44 PM |
#8 |
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Moderator Join Date: Jun 2004 Location: Atlanta, Ga. Posts: 1,489 |
Inspect the battery contacts to make sure they are not damaged and are making contact with the battery. Try plugging in the charger and see if it will come on while plugged into the charger. __________________ Reidan Moderator, Dave’s iPAQ Dave’s iPAQ is not affiliated with HP Members Only FAQ Section . Have news? Submit it . Want to contact me? Use the contact form to send me an email. Want to support the site? Shop in our iPAQ store. NEW Dont forget our Podcast hotline telephone number in the US: 1-425-738-9506 available 24 hours a day 7 days a week or leave us a SKYPE Voicemail by clicking here . Also dont forget to add our podcast in iTunes by clicking here. |
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| 07-08-2005, 04:47 AM |
#9 |
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Registered User
Join Date: May 2005 Posts: 6 |
I tried that coming into work this morning and no, it still doesn’t come on. I put in a battery that I verified was a good one and that did not work. So, whether it’s in the cradle, direct connection from the wall outlet or any other connection, the screen is blank and the amber light does not come on at all. When I connect it via the wall outlet, after about an hour, the battery is warm to the touch. I have tried a hard reset and tried all the steps that you and Laura have provided to no avail. Any suggestions? |
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| 07-08-2005, 08:35 AM |
#10 |
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Registered User
Join Date: Nov 2003 Location: Sydney, Australia Posts: 28 |
the alternative hard-reset method for those stubborn iPAQs!!; 1. Take the main battery out, and leave it out for a couple of hours (to ensure the backup battery goes flat too). 2. Then pop the main battery back in, give the iPAQ a soft-reset then immediately plug it into mains power. Hopefully it will boot. Plan B – can you swap main batteries with anyone? That can also make a difference.. Good luck..
James. |
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| 07-08-2005, 09:41 AM |
#11 |
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Moderator Join Date: Jun 2004 Location: Atlanta, Ga. Posts: 1,489 |
I agree with James, those are the the final steps that I could give for you to try. If this fails, then you have a dead iPaq. There are companies that can repair the unit for you. We recommend Pocket PC Tech’s for our US members and I recommend iPaq Repair for our UK and European visitors.
Good Luck, __________________ Reidan Moderator, Dave’s iPAQ Dave’s iPAQ is not affiliated with HP Members Only FAQ Section . Have news? Submit it . Want to contact me? Use the contact form to send me an email. Want to support the site? Shop in our iPAQ store. NEW Dont forget our Podcast hotline telephone number in the US: 1-425-738-9506 available 24 hours a day 7 days a week or leave us a SKYPE Voicemail by clicking here . Also dont forget to add our podcast in iTunes by clicking here. |
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| 07-08-2005, 10:21 AM |
#12 |
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Registered User
Join Date: May 2005 Posts: 6 |
All of that did not work. I most certainly appreciate all of the assistance in this matter. Looks like I have a “dead” Ipaq. I’ll get hold of Pocket PC Tech’s on how to handle sending it to them. Thank you, once again. Hope you all have a great weekend! |
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| 07-08-2005, 11:11 AM |
#13 |
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Moderator Join Date: Jun 2004 Location: Atlanta, Ga. Posts: 1,489 |
Sorry that none of our sugestions worked for you. Pocket PC Tech’s will take care of you and treat you fairly. I have sent many of our members to them and all of them have been satisfied. __________________ Reidan Moderator, Dave’s iPAQ Dave’s iPAQ is not affiliated with HP Members Only FAQ Section . Have news? Submit it . Want to contact me? Use the contact form to send me an email. Want to support the site? Shop in our iPAQ store. NEW Dont forget our Podcast hotline telephone number in the US: 1-425-738-9506 available 24 hours a day 7 days a week or leave us a SKYPE Voicemail by clicking here . Also dont forget to add our podcast in iTunes by clicking here. |
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